Terms of Service
Agreement to Terms
These Terms of Service (“Termsâ€) constitute a legally binding agreement between you (“User,†“you,†or “yourâ€) and DTF Gang Sheet Builder (“Company,†“we,†“our,†or “usâ€) regarding your use of our website https://dtfgangsheetbuilder.com and related services (collectively, the “Serviceâ€).
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Service.
Related Policies
These Terms of Service incorporate the following policies by reference. By accepting these Terms, you agree to comply with all incorporated policies:
- Privacy Policy: https://dtfgangsheetbuilder.com/privacy-policy/ — Details how we collect, use, and protect your personal information
- Acceptable Use Policy: https://dtfgangsheetbuilder.com/aup/ — Defines permitted and prohibited uses of our service
- Service Level Agreement: https://dtfgangsheetbuilder.com/sla/ — Outlines our service availability commitments and performance standards
Description of Service
DTF Gang Sheet Builder provides an online platform that allows users to:
- Create and design DTF (Direct-to-Film) gang sheets
- Upload and arrange multiple designs on a single sheet
- Optimize layouts for cost-effective printing
- Place orders for DTF gang sheet printing and fulfillment
- Access design tools and templates
- Manage printing projects and orders
Eligibility
To use our Service, you must:
- Be at least 18 years of age or have parental/guardian consent
- Have the legal capacity to enter into binding agreements
- Provide accurate and complete registration information
- Comply with all applicable laws and regulations
- Not be prohibited from using our services under applicable law
User Accounts
Account Registration
- You must create an account to access certain features of our Service
- You are responsible for maintaining the confidentiality of your account credentials
- You must provide accurate, current, and complete information during registration
- You are responsible for all activities that occur under your account
Account Security
- Choose a strong, unique password for your account
- Do not share your account credentials with others
- Notify us immediately of any unauthorized use of your account
- We are not liable for losses resulting from unauthorized account access
Account Termination
- You may terminate your account at any time by contacting us
- We may suspend or terminate accounts that violate these Terms
- Upon termination, your right to use the Service ceases immediately
- We may retain certain information as required by law or for legitimate business purposes
Acceptable Use
Permitted Uses
You may use our Service to:
- Create gang sheets for legitimate business or personal purposes
- Upload designs you own or have proper licensing for
- Place orders for DTF printing services
- Access customer support and educational resources
Prohibited Uses
You may not:
- Upload content that infringes on intellectual property rights
- Use the Service for illegal or unauthorized purposes
- Upload malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service or servers
- Use automated tools to access the Service without permission
- Violate any applicable laws or regulations
- Upload content that is defamatory, obscene, or offensive
- Impersonate others or provide false information
- Use the Service to compete with our business
Intellectual Property Rights
Your Content
- You retain ownership of designs and content you upload (“User Contentâ€)
- You grant us a limited license to use your User Content to provide our services
- This license includes the right to process, store, and reproduce your designs for gang sheet creation
- You represent that you own or have proper licensing for all User Content
- You are solely responsible for ensuring your User Content does not infringe on third-party rights
Our Content
- We own all rights to the Service, including software, tools, and interfaces
- Our trademarks, logos, and brand elements are our exclusive property
- You may not use our intellectual property without written permission
- Any feedback or suggestions you provide may be used by us without compensation
Third-Party Content
- Our Service may include third-party content, templates, or tools
- Such content remains the property of respective owners
- Your use of third-party content is subject to applicable licenses and terms
Orders and Payment
Order Process
- Orders are placed through our online platform
- Order confirmation does not guarantee acceptance
- We reserve the right to refuse or cancel orders
- Pricing and availability are subject to change without notice
Payment Terms
- Payment is required before order processing begins
- We accept various payment methods as displayed during checkout
- All prices are in SEK (Swedish Kronor) unless otherwise specified
- You are responsible for all applicable taxes and fees
- EU customers benefit from strong payment protection under PSD2 regulations
Order Modifications and Cancellations
- Order modifications may be possible before production begins
- Cancellation policies vary depending on order status
- Refunds are subject to our Return and Refund policy
- Rush orders may have different modification/cancellation terms
Production and Delivery
Production Timeline
- Standard production times are estimates, not guarantees
- Production begins after payment confirmation and file approval
- Complex designs may require additional production time
- We will notify you of any significant delays
File Requirements
- Designs must meet our technical specifications
- We may reject files that don’t meet quality standards
- File preparation services may be available for additional fees
- You are responsible for ensuring files are print-ready
Shipping and Delivery
- Shipping options and costs are displayed during checkout
- Delivery times are estimates and may vary
- Risk of loss transfers upon shipment (subject to consumer protection laws)
- International orders may be subject to customs delays and fees
- EU deliveries benefit from consumer protection regulations regarding delivery timeframes
Quality and Returns
Quality Standards
- We strive to produce high-quality gang sheets
- Minor variations in color and finish are normal
- We will remake orders that fail to meet our quality standards
- Quality issues must be reported within 14 days of delivery (or as required by applicable consumer protection laws)
Return Policy
- Returns are accepted for defective or incorrectly produced items
- EU consumers have a 14-day right of withdrawal for eligible purchases (custom orders may be exempt)
- Return shipping costs may apply unless the error is ours or you are exercising EU withdrawal rights
- Refunds are processed according to our Return and Refund policy and applicable EU consumer protection laws
Disclaimers and Limitations
Service Availability
- We strive for continuous service availability but cannot guarantee uninterrupted access
- Maintenance, updates, or technical issues may temporarily affect the Service
- We are not liable for losses due to service interruptions
Content Disclaimer
- User Content reflects the views of individual users, not our company
- We do not endorse or guarantee the accuracy of User Content
- Users are solely responsible for their uploaded content
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- OUR LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR THE SPECIFIC SERVICE
- WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
- WE DISCLAIM WARRANTIES BEYOND THOSE REQUIRED BY LAW
- SOME JURISDICTIONS DO NOT ALLOW LIABILITY LIMITATIONS, SO THESE MAY NOT APPLY TO YOU
Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your infringement of third-party rights
- Your User Content or designs
Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Dispute Resolution
Governing Law
These Terms are governed by the laws of Sweden, without regard to conflict of law principles, and comply with applicable European Union regulations including GDPR.
Dispute Resolution Process
- Most disputes can be resolved through our customer service team
- For unresolved disputes, we encourage mediation before litigation
- Any legal proceedings must be brought in the competent courts of Sweden
- EU consumers have the right to access the European Commission’s Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr/
Consumer Rights
If you are a consumer residing in the European Union, you have additional rights under EU consumer protection laws, including:
- Right of withdrawal for certain purchases (subject to exceptions for customized products)
- Legal guarantee rights for conformity of goods
- Access to alternative dispute resolution mechanisms
General Provisions
Modifications
- We may update these Terms from time to time
- Material changes will be communicated through our website or email
- Continued use of the Service constitutes acceptance of updated Terms
- The current version is always available on our website
Severability
If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.
Entire Agreement
These Terms, along with our Privacy Policy and Cookie Policy, constitute the complete agreement between you and us regarding the Service.
Assignment
- You may not assign your rights under these Terms without our consent
- We may assign our rights and obligations under these Terms
- These Terms bind successors and permitted assigns
Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.
Contact Information
If you have questions about these Terms of Service, please contact us:
DTF Gang Sheet Builder
- Email: hello@dtfgangsheetbuilder.com
- Address: Mariebergsgatan 12 A, 731 34 Köping, Sweden
- Website: https://dtfgangsheetbuilder.com
EU Consumer Disputes: If you are an EU consumer and wish to file a complaint, you can also use the European Commission’s Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/
These Terms of Service are effective as of the date listed above and govern your use of DTF Gang Sheet Builder’s services. This document complies with Swedish law and applicable EU regulations.
